Have you ever had such an experience when walking into a modern hospital? No longer do you need to ask for directions everywhere, nor do you anxiously wonder about the progress of your consultation—all information is clearly and intuitively presented right before your eyes.
Behind this lies a set of “Smart Information Screens” (commonly referred to as advertising displays in our context) installed throughout the hospital, quietly playing their role. They have long gone beyond the simple function of playing advertisements; instead, they have transformed into the hospital’s “silent guidance staff” and “information disseminators,” significantly improving the efficiency and experience of medical treatment. Today, let’s take a look at these smart screens in hospitals that you often see but may not have noticed.
“Guiding Light” in the Lobby: Intelligent Floor-Standing Guidance Kiosk
Scenario: Entrance of the hospital’s outpatient lobby
When you visit a large hospital for the first time, you may feel confused facing the complex department layout map. At this moment, the intelligent floor-standing guidance kiosk standing in the center of the lobby becomes your “guiding light.”
- What can it do?
- Department Navigation: Enter the department name or your symptoms, and the system will automatically generate an optimal route to your destination, even displaying it in an animated format for easy understanding.
- Doctor Inquiry: Check doctors’ profiles, specialties, and consultation schedules to facilitate your accurate appointment booking.
- Hospital Introduction: Display the hospital’s featured services, latest updates, and convenient services to help you build trust.
- Value for Patients: Enable self-service inquiries, reduce the time spent asking for help, avoid getting lost, and quickly proceed to the consultation process.。
“Order Manager” at Windows: Wall-Mounted Counter Integrated Display
Scenario: Above service windows such as registration, payment, and medicine collection
Do you still remember the old days when you had to line up at the window, craning your neck to keep an eye on the staff for fear of missing your turn? The wall-mounted counter integrated display has completely changed this situation.
- What can it do?
- Information Display: Clearly show the number currently being served, window functions, and staff ID numbers.
- Queue Call Reminder: Provide dual reminders (via screen updates and voice announcements) for patients to go to the designated window, ensuring orderly operations.
- Information Dissemination: When idle, it can cycle through payment instructions, medical insurance policies, and service procedures, informing patients in advance and reducing communication costs.
- Value for Patients: Realize the experience of “sitting and waiting, listening for your call,” alleviate the tiredness and anxiety of standing in line, and create a quiet and orderly service environment.
“Information Command Center”: High-Definition LCD Video Wall
Scenario: Hospital lobbies
In high-traffic areas of the hospital, such as the inpatient department lobby or waiting areas, a full wall of high-definition LCD video wall, with its strong visual impact, plays the role of an “information command center.”
- What can it do?
- Emergency Information Release: In case of emergency notifications or public incidents, it can release full-screen information immediately, ensuring no gaps in information dissemination.
- Health Education: Cycle through disease prevention and health science knowledge in the form of high-definition videos and dynamic graphics, making education engaging and informative.
- Image Display: Showcase hospital culture, expert teams, and technological achievements to build the hospital’s brand image.
- Value for Patients: Access authoritative and vivid health knowledge, experience the hospital’s technological strength and transparency, and enhance confidence in medical treatment.
“Peace of Mind Guardian” Outside Consultation Rooms: Doorway Queue Display
Scenario: Above the door of each consultation room
This is the screen most closely related to every patient. When waiting in the waiting area, the biggest concern is always “Is it my turn yet?”
- What can it do?
- Privacy-Protected Queue Calling: Instead of calling names aloud, it clearly displays the names of patients “in consultation” and “ready for consultation” (often with privacy protection measures).
- Clear Status Visibility: Patients can clearly see how many people are ahead of them, allowing them to wait comfortably in their seats without crowding around the consultation room door.
- Doctor Information Synchronization: Display the name and professional title of the doctor currently seeing patients for confirmation.
- Value for Patients: Protect personal privacy, create a quiet consultation environment, clarify waiting time, and effectively reduce anxiety during the waiting period.
Application Scenarios
Hospital Introduction
Medical Knowledge Introduction
From macro navigation to micro queue calling, from order maintenance to knowledge popularization, these smart screens of various forms together weave an intelligent service network covering the entire hospital. They are not only a manifestation of the hospital’s digital transformation but also a vivid practice of the “patient-centered” service concept.
The significance of technology is to make life better. In hospitals, its significance lies in making the medical treatment process smoother, more comfortable, and more caring. Next time you visit a hospital, take a moment to notice these silently serving “partners” and feel the small changes that technology brings to healthcare.
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